Removing Contacts
Take the following steps to permanently remove a contact from EmailMarketer:
Note: You can remove contacts by entering their address manually, or by uploading a file containing the addresses of each contact you want to remove. Alternatively, use the Contacts > View all contacts screen to delete single contacts.
Note: You can also use this procedure to mark contacts as unsubscribed.
1 Click Contacts in the navigation bar, then click Remove contacts.
Figure 59 Remove a Contact: Choose Contact List
2 Select the contact list from which you want to remove contacts. Click Next.
Figure 60 Remove a Contact: Define Contacts
3 Define the contacts that you want to remove from the list:
•To enter the contact’s email addresses manually, select I want to type the email addresses of contacts into a text box. Enter the addresses in the field that displays.
Figure 61 Enter Contact Addresses Manually
•To upload a list of email addresses, select I want to upload a file that contains the email addresses of contacts.
Note: The file that you use should contain email addresses only, one address to a line.
Figure 62Upload List of Contacts to Remove
Enter the file path of the file you want to use, or click Browse and locate the file.
4 Use the For the contacts above field to specify whether you want to delete thecontacts permanently, or just mark them as unsubscribed:
•If you want to delete the contacts permanently, select Remove them from my list permanently.
•If you want to mark the contacts as unsubscribed, but keep the contact’s details,select Mark them as unsubscribed in my list.
5 Click Next.
6 A screen displays with a report of the results. You can use this screen to delete more contacts from the list.
Figure 63 Removed Contact Report
